By accessing and using the Magic Clean website, services, and communications, you agree to the following Terms and Conditions. Please read these terms carefully before engaging with our services.

1. SMS Terms of Service

By opting into SMS from a web form or other medium, you agree to receive SMS messages from Magic Clean. These messages may include:

• Appointment reminders

• Scheduling updates

• Post-service instructions

• Billing notifications

• Important updates regarding our services

Messaging Frequency: Message frequency may vary.

Message & Data Rates: Message and data rates may apply depending on your carrier plan.

Opting Out: To opt out of SMS messages at any time, simply reply STOP to any message you receive from us.

Help & Support: For assistance, text HELP or visit our website at magiccleanco.com .

2. Service Terms

By booking our cleaning services, you agree to the following conditions:

• Booking & Payment: All services must be scheduled in advance. Payment terms will be outlined during the booking process.

• Cancellations & Rescheduling: Cancellations must be made at least 24 hours before the scheduled service to avoid cancellation fees.

• Service Guarantee: We strive to provide exceptional service. If you are dissatisfied, please contact us within 24 hours so we can resolve the issue.

3. Liability & Disclaimer

• While we take every precaution to deliver quality cleaning services, Magic Clean is not responsible for damages resulting from pre-existing conditions, fragile items, or improperly secured belongings.

• Customers are advised to notify us of any delicate surfaces, valuables, or special cleaning requirements before our visit.

4. Privacy Policy

Your privacy is important to us. For details on how we collect, use, and protect your personal information. Check Our Privacy Policy Section Below

5. Contact Information

For questions or concerns regarding these Terms & Conditions, please contact us:

Magic Clean
Phone: +1 416-700-3013
Email: admin@magiccleanco.com

At Magic Clean, we are committed to protecting your privacy and ensuring transparency regarding how your information is collected, used, and shared. This Privacy Policy outlines our practices to help you understand your rights and our responsibilities.

1. What Personal Information We Collect

We may collect the following types of personal information when you visit our website, book a service, or contact us:

• Full name

• Contact details : +1 416-700-3013 , admin@magiccleanco.com

• Address for service locations

• Payment information

• Details you provide during inquiries, bookings, or feedback submissions

2. How We Use Your Information

We use your personal information to:

• Process and manage service bookings

• Send SMS notifications for appointment reminders, scheduling changes, or billing updates

• Improve our services and customer experience

• Respond to your inquiries and provide customer support

• Send you promotional offers or updates with your consent

3. Who We Share Your Information With

We value your privacy and do not share your information with third parties or affiliates for marketing purposes. However, we may share your data with:

• Trusted service providers who help us manage our bookings, payments, or communication services

• Legal authorities if required to comply with the law or protect our rights

4. SMS Consent Policy

Your SMS consent is important to us.

“SMS consent is not shared with third parties or affiliates for marketing purposes.”

We will only send SMS messages related to your service requests, reminders, or updates.

• Message frequency may vary depending on your engagement with our services.

• Message and data rates may apply as per your carrier plan.

• To opt out at any time, reply STOP to any SMS message.

• For assistance, reply HELP or visit our website at magiccleanco.com.

5. How We Protect Your Information

We implement security measures to safeguard your personal information from unauthorized access, loss, or misuse. While we strive to ensure your data’s safety, no system can guarantee complete security.

6. Accessing and Managing Your Information

You have the right to:

• Access the personal data we hold about you

• Request corrections to inaccurate information

• Withdraw consent for marketing communications

For any data-related concerns, please contact us at +1 416-700-3013 or admin@agiccleanco.com.

7. Privacy Policy Accessibility

Our Privacy Policy is easily accessible:

• A link to this policy is included on all web forms where we collect your information.

• As a best practice, a link to this Privacy Policy is also available in the footer of every page on our website.